Privacy Policy

Welcome to KGF

Welcome to KGF ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "Application") to buy and invest in gold and silver.

Please read this policy carefully. If you do not agree with the terms, do not use the Application. We may update this Privacy Policy from time to time and will indicate the Effective Date when changes are made.

1. Information We Collect

Currently, we only collect information that is necessary to provide our service. This includes:

A. Personal Information

Name
Email address
Phone number
Full address
Date of birth
Gender

B. Payment Information

We do not automatically process payments
Users make payments manually through external apps (e.g., Binance)
Users then provide proof of payment through the app for admin verification

C. Device or Usage Information

We do not track user activity, page views, or device information.

Note: We do not collect government-issued IDs or any biometric data at this time.

2. How We Use Your Information

We use the information you provide for the following purposes:

👤

Account Management

Create and maintain your account

✅

Transaction Verification

Confirm manual payments and update your account balance

💬

Customer Support

Respond to inquiries or requests submitted through the app

Important: We do not use your data for advertising, analytics, or tracking purposes.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in limited circumstances:

Service Providers

Only with trusted third parties that help us manage the app and verify payments.

Legal Requirements

If required by law or government authorities.

4. Data Security

We implement reasonable security measures to protect your information, including:

Secure storage of user data on access-controlled servers
Verification of manual payment proofs via admin review

Important: While we take precautions, no system can be guaranteed 100% secure, and we cannot promise absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Once your data is no longer needed, we will delete it securely.

6. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children. If we become aware that a child under 18 has provided personal information, we will delete it immediately.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information:

Access

Request a copy of your personal data

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal data

How to Request Deletion:

Send an email to support@kgf.global
Use the in-app support feature to submit your request

We will respond to your request within 30 days. Some data may need to be retained for legal or regulatory reasons.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at:

Email: support@kgf.global
Website: www.kgf.global